EN
At Cyberpies, we are committed to providing fast, friendly, and reliable support to all users and advertisers. Our support team is here to ensure your experience on the platform is smooth, secure, and successful.
You can reach us through the following official channels:
📧 Email Support: support@cyberpies.com
💬 Live Chat: Available on our website during business hours
🎫 Support Ticket System: Available 24/7 through your account dashboard
Live Chat Support: Monday to Saturday, 9:00 AM – 9:00 PM (GMT +5)
Email & Ticket Support: 24/7 (Response time: within 12–24 hours)
Our support team is available to assist with:
Account registration and login issues
Ad viewing and earning problems
Payment and withdrawal inquiries
Reporting bugs or technical issues
Advertiser account assistance
General platform guidance
Our support team is not responsible for:
Issues related to third-party apps or devices
Questions outside Cyberpies services (e.g., unrelated earning platforms)
Requests involving unauthorized account access
Most tickets and emails are answered within 12 hours, depending on the volume.
Urgent issues like payment errors or security concerns are prioritized.
We treat all users with respect and expect the same in return. Abusive language, threats, or spam toward our support staff will result in account suspension or permanent ban.
Cyberpies may update this support policy without prior notice. Changes will be reflected on this page.
We’re here for you. Contact us anytime at support@cyberpies.com or through your dashboard.